Complaints

Complaints
Any complaint should be addressed in the first instance to: Legal and Insurance Services Limited P O Box 234 Tunbridge Wells Kent TN3 0LX Tel: 01892 863863 Fax: 01892 861025 Email: enquiries@goodtitle.co.uk	If you are unable to resolve your enquiry or complaint with the above please contact:- Liberty Specialty Markets 20 Fenchurch Street London EC3M 3AW Tel: +44 (0)20 3758 0840 Email: complaints@libertyglobalgroup.com If you remain dissatisfied with Liberty’s response or you have not received a response within 8 weeks from the date of your complaint, you may refer the matter to the Financial Ombudsman Service. Their contact details are as follows:- Financial Ombudsman Service Exchange Tower London E14 9SR Email: complaint.info@financial-ombudsman.org.uk Tel: +44 (0) 800 0234 567 (landline) or +44 (0) 300 123 9 123 (mobile) Website: www.financial-ombudsman.org.uk
Useful Links
www.libertyspecialtymarkets.com www.lloyds.com www.fca.org.uk www.fscs.org.uk www.financial-ombudsman.org.uk In the meantime please contact enquiries@goodtitle.co.uk or call us on 01892 863863 .

Registered in England No 2455684. Registered Office: Friars Oak House, Bidborough, Tunbridge Wells, Kent TN3 0LJ.